Question 1

How fast can I get a caregiver through Wren?

Accepted Answer

For urgent requests, Wren is designed to match families with a pre-vetted, available caregiver within one hour.

Question 2

Where is Wren available?

Accepted Answer

Wren is now live in Hoboken and select nearby areas of Hudson County, NJ, including Jersey City and Weehawken. We are expanding to more neighborhoods soon.

Question 3

Are Wren caregivers background-checked?

Accepted Answer

Yes. Every caregiver is personally reviewed and completes a comprehensive background check before being approved on the platform.

Questions, answered.

Getting Started

For Families

For Caregivers

Safety & Trust

Pricing & Booking

Still have questions?

Questions, answered.

Getting Started

When is Wren launching?

Is Wren available now?

Is Wren an app?

When should you use Wren?

How does the matching and sorting engine work?

For Families

What kind of care does Wren offer?

What booking options are available on Wren?

How fast can I get matched?

Can I use Wren for last-minute care?

What happens after I submit a care request?

Can I choose my caregiver?

What happens if no caregiver is available?

Can I book the same caregiver again?

Do you offer household support without childcare?

For Caregivers

I want to be a caregiver. How do I apply?

Are caregivers Wren employees?

Can I choose when I work?

How do caregiver payments work?

Can I choose which families I work with?

Do I have to pay to join Wren?

What kind of work can caregivers provide through Wren?

Safety & Trust

How are caregivers approved?

Are caregivers background checked?

What if I have a specific need, routine, allergy, pet, or household preference?

How does Wren monitor caregiver quality after bookings?

Pricing & Booking

How much does Wren cost?

How do payments work?

What if I need to cancel?

Still have questions?